Welcome to XEVEL. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase mobile accessories, or use our repair services.
By using our website, you agree to the practices described in this Privacy Policy.
We may collect the following information:
• Full Name
• Email Address
• Mobile Number
• Shipping and Billing Address
• Payment Information (processed securely through Razorpay)
• Device Information (for repair services)
• Order History
• Website Usage Information
We use your information to:
• Process and deliver your orders.
• Provide mail-in and walk-in repair services.
• Send order confirmations and shipping updates.
• Respond to customer support requests.
• Improve our website and services.
• Prevent fraud and unauthorized transactions.
All online payments are securely processed through trusted payment partners such as Razorpay. XEVEL does not store your debit card, credit card, UPI PIN, or banking credentials.
We use trusted courier partners to deliver orders across India. Shipping information is shared only with logistics providers to complete your delivery.
When you use our repair services, we may collect your device model, reported issue, contact information, and shipping details to complete the repair process.
Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic.
We may share limited information with trusted third-party service providers such as payment gateways, shipping partners, and analytics services only when necessary to provide our services.
We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
You may request access to, correction of, or deletion of your personal information by contacting our support team, subject to applicable laws.
If you have any questions regarding this Privacy Policy, please contact us.
Email: support@xevel.in
Website: https://xevel.in
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